Is your company ready for a new design? There are a few reasons that you need a new logo:
Your logo was a do-it-yourself project.
If you created your logo, it may be time for a professional to step in. Companies have become very successful by emphasizing design. As a result, there are increased expectations of design. Are you receiving compliments on your logo?
Your logo isn't as appealing as your competition's.
Look at your competitions' logo designs. If they look more engaging or captivating, then it is time for a change. A good way to gauge this is to compare your social media following to your competitors'. If they have more followers, it may be time for a new design.
Your logo is too complex.
I have mentioned in previous blogs that the growing trend in web design is the simplification in design. If you have gradients or drop shadows, these techniques are somewhat dated and difficult to tranlate across different mediums. Choose a simple logo design that utilizes up to three colors and has a flat matte look. Can it be used in a transparent form as a background and still be recognizable?
Your logo doesn't adapt well to modern media.
It may have looked great in front of your store 20 years ago, but is it optimized to work well on a website or on social media platforms such as Facebook and LinkedIn? Can the logo be sized up or down and still be readable? Does it look good in black and white? Can you derive an icon from it? Does it make an appealing button for a mobile app?
Your logo doesn't represent your current business.
Many businesses evolve over time. They could have started with one product or service, then diversifed into a myriad of other things. When looking at your logo, does it accurately represent what you are offering?
Websnare has experience in logo design and branding that tailors to the core of what your business represents.
Responsive design is now a necessity for web design. Responsive design means that a website functions on desktops, tablets, and mobile devices. With over 200 possible screen sizes in 2016, it isn’t difficult to understand why responsive design has driven the high end of website cost upwards. The necessity of having a website with responsive design is one reason for the widening gap between the highest and lowest possible costs for a website.
It pays to spend the money to have Websnare create or redesign your website. While free tools can be useful, you are more likely to get a better, more reliable website if you pay to hire a professional web design company. Websites built on free tools often lack a unique identity because free templates usually only allow a certain extent of customization. Websites using those tools may have no brand identity or may have trouble attracting traffic. When it comes to web page cost, cheaper isn’t always better. In this case, you have got to spend money to make money!
Since your website is a critical part of your business, it is very important that it is routinely maintained and managed. Maintenance must be done on just about every site on the Internet to maintain or increase visitor traffic and to keep or better your rankings in the Search Engines. Frequent updates and continuing development give your visitors the feeling that you run a dynamic and innovative organization and helps attract business and return viewers. They can also save you from cyber attacks!
What needs updating?
The explosion in smartphone technology has meant that ordering products and services has never been so easy. A quick swipe and tap of the finger at home or on the go and the deal is done. If a company’s website is clumsy, full of pop-ups or difficult to navigate, that potential sale can vanish as the consumer moves on.
How then, does an Ecommerce store owner stand out against the fierce competition to attract and hold on to loyal customers that spread their experience across social platforms? Well, it won’t happen overnight but with some careful planning, some astute branding and using social media to your advantage, you can create an online presence that is ahead of the pack.
1. Create a reliable brand
This means that your logos, lettering and artwork need to be exactly same across your website and any social media platforms you use and that potential customers receive the same brand message and experience, whether on your Facebook page or your LinkedIn. Carefully consider the colors you use in your graphic design; there is a lot of evidence to suggest that thinking about the psychology of color can play an important role in successful digital marketing campaigns.
2. Bulk up your social media
Social media has the potential to catapult your brand. It also has the potential to do extensive damage to your online reputation so you need to use it intelligently. It may be tempting to share the same message 10 times a day or spam your subscribers endlessly but believe us when we say that nothing is more guaranteed to put off your followers! Less is most definitely more when it comes to social media. By coming up with well thought-out, entertaining and interesting posts and not overdoing how often you release them, you are far likelier to be rewarded with shares, likes and new customers.
Social media is a highly effective form of word-of-mouth marketing as customers “like” and “share” your brand pages. Looking after your reputation, then, is crucial. Never delete negative comments or messages from public pages, instead engage with the problem and resolve it in a helpful, friendly way. It goes without saying too that you should never get into arguments or petty squabbles with unhappy customers, no matter how frustrated you feel.
3. Create loyalty
Competitions or special offers are great ways to encourage loyalty among your growing customer base. Don’t overdo them though or you run the risk of consumers thinking your prices are artificially high, just so you can reduce them.
4. Provide live web chat
Brands are increasingly having a live web chat so that customers can have their queries answered as soon as they find the page. Most have someone available to chat through the day and a direct message after hours. This is a relatively simple thing to implement but is a great way of fostering trust and giving potential customers the impression that you are an accommodating and reliable company with a personal touch!
5. Stay on top of email
Email is the communication mode of choice for nearly half of online customers. This means questions and complaints should be answered promptly. In addition, email is still a fantastic marketing tool and personalized email campaigns should definitely be a feature of your online marketing.
6. Have a great delivery service
If you are delivering products to consumers, make sure that if they need to return items, they can do so easily and free-of-charge. If customers feel valued and they know that they can change their minds, they are far likelier to visit your site in the future.
7. Add great content
Great content plays a key role in today’s Ecommerce marketplace. The most effective campaigns are those in which exciting, thought-provoking and well thought-out blog posts and articles, such as this, are distributed to support the brand and its products. It can be search-engine optimised to give your page greater exposure as well as providing a talking-point on social media platforms.